Terms and Conditions

General Course Terms and Conditions:

• To register for a course, students must pay a deposit, which will be deducted from the total course fee. Upon confirmation of this registration, the applicant is responsible for paying the balance of the total course fee.
• If a student fails to attend a confirmed course or complete the course due to any of the following reasons: personal issues, illness, change of mind, relocation, pregnancy, family illness or death, change in personal circumstances, failure to obtain a visa or loan, fees or deposits will not be refunded, no rights will be granted for future courses, and the student will be responsible for paying any unpaid course fees.
• Fees can be paid in full at the time of registration. Fees can also be paid with a deposit and balance, which must be paid no later than 7 days before the course start date. Failure to do so will result in the loss of your place in the course.
• Under no circumstances are all payments made refundable or transferable.
• At the discretion of the school, course fees may be paid by installments, subject to school approval.
• Students approved to pay course fees through the installment payment option agree with the school to pay all fees by direct debit on preset dates. Late or non-payment may result in your withdrawal from the installment payment option, and you will pay the remaining course fees within 10 working days.
• Direct debit must be set up at least 10 working days before the course start date. Otherwise, we reserve the right to cancel the agreed installment payment option and require payment of the full course fee before the course start date.
• If you do not pay course fees in accordance with the agreed payment terms, we reserve the right to revoke any offer, cancel your accepted course place, exclude you from any related assessment, examination or re-assessment, not mark your assessment or re-assessment, or refuse to provide assessment or re-assessment results and materials for your course.
• Unless otherwise stated (excluding laser courses), all students must purchase a kit and towel pack for practice purposes. Students must bring their own kit and towel pack on the training day, otherwise it will result in the student being unable to attend class/practice/undergo assessment.
• All students will be required to practice on other students, unless a model is required for practical assessment, then it is the student's responsibility to bring one, but will be designated by "Luster Beauty International Education and Training Academy".
• Some courses may require sensitivity testing at least 24/48 hours before the course date. Especially for eye and laser treatments, but will be specified in the course information to ensure health and safety.
• Any medical condition or learning difficulty must be stated in writing by the student before course registration (i.e. email [email protected]), i.e. contraindications for treatment, in which case the student will need to bring their own model for practice.
• As part of the Code of Practice, all students must behave well at all times. (i.e. hair should be neatly tied back away from the face, no jewelry should be worn, all piercings should be removed for health and safety reasons, nails should be short and clean, personal hygiene should be observed)
• All students must wear the correct uniform for each lesson. This includes a neat "Luster Beauty International Education and Training Academy" tunic, black trousers and black flat shoes. Students must treat peers and staff in a professional and respectful manner, otherwise it will result in removal from the course and payment of any outstanding fees.
• If "Luster Beauty International Education and Training Academy" has to cancel a course date beyond our control, then we will try to give at least 24 hours notice and reschedule another course date. We are not responsible for any travel or accommodation losses if cancellation occurs.
• "Luster Beauty International Education and Training Academy" reserves the right to change course dates and/or venues, but will endeavor to give at least 48 hours notice.
• These conditions form a major part of the contract between the school and the student. Only the Managing Director of the school has the authority to change or waive any terms and conditions.
• Students are requested to collect their certificates at the Academy within six months of the notification date. The Academy will not keep certificates that are not collected after the deadline.
• Special Course Terms "Semi-Permanent Makeup and Tattooing Related Courses" - In view of the concerns raised by the beauty industry regarding the supply and use of anesthetic creams, we have studied relevant overseas practices and the current regulatory framework under Chapter 138. In jurisdictions with regulatory frameworks similar to Hong Kong, health regulatory authorities and relevant organizations issue guidelines to tattoo service providers, reminding them that they cannot supply topical anesthetics to customers; and topical anesthetics should be obtained by customers themselves from registered doctors or registered pharmacies. In Hong Kong, the Department of Health informs the public and the beauty industry about the risks and precautions of beauty procedures through press releases and documents (such as leaflets on beauty procedures including tattooing), as well as holding various activities. This Academy does not provide any anesthetic cream. Models or clients obtain anesthetic cream themselves from registered doctors or registered pharmacies, and the models or clients apply it themselves to the soothing skin area. (If any)

VTCT (iTEC) Course Terms and Conditions:

• Admission is accepted under the following admission terms and conditions of Luster Beauty International Education and Training Academy (hereinafter referred to as "LBEDU"), a copy of which has been provided to the applicant.
• The applicant has applied to participate in one of the above courses, details of which have been fully explained during the interview.
• Course fees include the school's administrative costs and preparation work as well as the cost of all special equipment and materials required for the course, as well as fees paid by the school to relevant organizations.
• A deposit is required to reserve a place in any course. Once a deposit has been paid and the school makes arrangements to include the applicant in the applied course, the deposit is in no circumstances refundable.
• After completing the registration form, the applicant is responsible for paying the balance of the total course fee.
• If a student fails to attend a confirmed course or complete the course due to any of the following reasons: personal issues, illness, change of mind, relocation, pregnancy, family illness or death, change in personal circumstances, failure to obtain a visa or loan, fees or deposits will not be refunded, no rights will be granted for future courses, and the student will be responsible for paying any unpaid course fees.
• All students wishing to pay off course fees by installments agree with the school that all fees can be paid by direct debit on preset dates. Late or non-payment may result in your withdrawal from the installment payment option, and you will pay the remaining course fees within 10 working days.
• Direct debit must be set up at least 10 working days before the course start date. Otherwise, we reserve the right to cancel the agreed installment payment option and require payment of the full course fee before the course start date.
• If you do not pay course fees in accordance with the agreed payment conditions, we reserve the right to revoke any offer, cancel your accepted course place, exclude you from any related assessment, examination or re-assessment, not mark your assessment or re-assessment, or refuse to provide assessment or re-assessment results and materials for your course.
• If you do not pay course fees in accordance with the agreed payment conditions, we reserve the right to revoke any offer, cancel your accepted course place, exclude you from any related assessment, examination or re-assessment, not mark your assessment or re-assessment, or refuse to provide assessment or re-assessment results and materials for your course.
• LBEDU reserves the right to terminate the training of any student who does not comply with any school regulations, or
• LBEDU principal is detrimental to the operation of the school. If the contract is terminated under these circumstances, no fees will be refunded. The decision of the LBEDU Managing Director is final and not subject to arbitration.
• To ensure all courses are up-to-date, LBEDU reserves the right to change courses and syllabuses without notice and at the discretion of Luster Beauty International Education and Training Academy.
• Parents or legal guardians of applicants under 18 years of age are responsible for the person's registration fee, general conduct and discipline. They are expected to fully support and encourage the school's goals, uphold and promote the good reputation of the school; continue the student's education at home, punctuality, demeanor, diligence and dress. The signature of the parent or legal guardian agreeing to the registration terms is required on the registration form.

Student Code of Conduct:

• Uniform is required: a tunic, black trousers and black flat shoes.
• Hair should be raised above the collar in a bun and face covered with navy or white hair ties; nails short and unpainted; makeup must be worn during the day. Students may not wear any jewelry (including body jewelry) during class, except wedding rings and ear studs (maximum ½ cm).
• If changing rooms and lockers are provided for changing and personal belongings, they must always be kept clean and tidy. Students are required to keep briefcases and handbags outside the classroom area. Mobile phones must be stored in lockers and turned off on campus.
• Students are advised not to bring jewelry, valuables or large amounts of money into the school as Luster Beauty International Education and Training Academy (hereinafter referred to as "LBEDU") is not responsible for their loss.
• Students should model for practical lessons. Any student who is unable to do so due to medical defects or physical weakness must notify LBEDU at the time of registration. LBEDU reserves the right to terminate a student's training without making a recommendation.
• Students must attend all demonstrations and extracurricular activities.
• Client Day is an integral and mandatory part of the training provided—this includes (among other things) client contact, sales and housekeeping.
• Students are required to attend and be prepared for class. Students who are late will be marked absent in the register for that course. Students who are frequently late will not be allowed to attend sessions. Three lates will result in disciplinary action.
• Students who are absent are required to call/email the school before 10am. Messages from classmates are not accepted. An absence form must subsequently be completed. Absences of more than three days require medical records.
• If a student leaves the school without prior permission, they are considered absent for the morning or afternoon session.
• Students are advised to consider punctuality, attendance record, neatness of work, personal presentation, behavior and thorough knowledge of the subject when awarding LBEDU diplomas/certificates.
• All students must complete the prescribed study hours as required by the school and examination board and have a thorough theoretical and practical knowledge of the course material to be eligible for VTCT (iTEC) assessment and examination.
• LBEDU requires all students to pass the VTCT (iTEC) mock examination with a score of not less than 60% before taking the VTCT (iTEC) examination.

Attendance and Performance:

• For all courses, you must have at least 80% attendance to be taught in class for each subject/module. For exam-based courses, you must have at least 80% attendance (if required by the course). and 90% salon time (if required by the course). Also, if you miss more than 100 hours in total in the VTCT (iTEC) course, you will not be registered for the exam.
• Since all courses are continuous, late arrival or absence will not be allowed unless agreed in advance by the Principal and Managing Director, who also reserve the right to dismiss any student for justifiable cause for such behavior. Their decision on all such matters shall be considered final.
• The school or individual teachers are not responsible for providing additional teaching time for students to "catch up" on education missed due to late arrival or absence for any reason.
• If a student fails the VTCT (iTEC) written theory examination, the first retake is free, after which each retake will incur a fee of HKD1500.00. This depends on the student possibly having a valid reason to explain why they did not pass the exam, and the school reserves the right to deem whether the conditions under which the student failed the exam are valid. If the exam is failed, it is at the school's discretion when the exam can be taken.
• Students who fail to complete their assessments, variations, scope, etc. during the course will be charged for any further teaching/supervision/assessment by the hour. These sessions will be held at the school's convenience. The current hourly rate is HKD400.00.
• For assessment-based courses, you may need to attend during the next intake to complete assignments and missed assessments, subject to additional fees and course availability.
• For retakes, a retake fee will be charged, and for any required refresher training, a fee will be charged. Please inquire with the administration for current rates.
• Classes will start immediately at the announced time, whether all students are present or not. Classes will not be delayed due to late arrivals, and teachers are not responsible for making up lessons. Latecomers may be asked to wait until an appropriate teaching break to enter the classroom. The Principal and Managing Director may change class times at their discretion without prior notice.
• The school will be closed on all Hong Kong public holidays. If your course period includes a public holiday, your course will not be extended by additional days or the fee reduced, as we have already taken these days into account in our teaching.
• Leave for official religious holidays, booked holidays, planned weddings, medical appointments, etc. must be discussed and agreed before applying. We recommend avoiding all absences wherever possible.